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The QA/Testing Lead will develop and establish quality assurance standards and measures for the Information Technology Services (ITS) division within the Colorado Judicial Department.  This position will establish separate testing procedures for each platform and determine formulas unique to each development platform that identify the rough quantity of QA/Testing hours required for use in the determination of the overall project level of effort as identified in the Project Intake Process.  Duties include working with their team members to write test plans and scripts for tracking defects and fixes for application development, solution implementation and other projects which impact business critical functions.  The QA/Testing Lead will apply proven analytical and problem-solving skills to help validate that solutions created by IT will deliver the expected capabilities without negatively impacting other systems or data through careful testing in order to maximize the benefit of business investments in IT initiatives.

Provides highly complex legal editing of opinions for the Colorado Supreme Court and/or the Court of Appeals.

Is responsible for the implementation of security policies, procedures and standards set by the Information Security Manager. This classification works in close partnership with application development and operations teams. Work involves implementation of security into the Agile process for application development. Investigate and understand projects and technologies and give security guidance to ensure that controls are properly implemented.

The Senior Audio/Visual (A/V) Engineer is responsible for the support and maintenance of courtroom A/V technologies. This includes architectural design, operating, maintaining, installing, configuring, repairing, and upgrading A/V products in the courtroom while also ensuring optimal performance and integration with other systems such as the Colorado Judicial Department’s (Department) network and court reporting equipment. The Senior A/V Engineer will analyze and resolve A/V issues in a timely and accurate fashion, as well as support user needs where required.

The Business Analyst’s role is to elicit, analyze, specify, and validate the business needs of the Division of Information Technology Services (ITS) internal and external customers.  The role will support the software development process by helping in the design decision making process, ensuring business solutions are understood, and project deliverables are met according to determined specifications.  This includes interviewing customers to gather and compile user requirements, helping the business make good technology decisions, and researching new technology solutions for use.

The Senior Cloud Engineer has all of the skills required by the Systems Engineers including—but not limited to: provisioning, managing, and monitoring an on-prem/in-house/hosted environment. The Senior Cloud Engineer also has the requisite skills and knowledge for provisioning, managing, and monitoring of an environment predominantly in Azure, preferably with experience automating through scripting.  This classification also helps to identify, design, deploy and migrate new or existing systems that would be best suited for IaaS, PaaS, and SaaS environments.  The Senior Cloud Engineer is responsible for identification and selection of appropriate cloud services based on requirements and constraints, exercises subject matter expertise, and evaluates new technologies for fit in current infrastructure architecture.

The Senior Customer Support Technician position delivers support to end users in order to utilize Information Technology Services (ITS) programs efficiently and effectively in fulfilling business objectives.  This includes troubleshooting applications and software for all customers.  The Senior Customer Support Technician is also responsible for handling escalated issues (Tier 2) and working with the development teams to improve judicial applications.  Position resides within ITS.

The Senior IT Support Technician is a tier 3 position that supports all computer related functions within the Colorado Judicial Department.  The Senior IT Support Technician performs a variety of duties including, but not limited to, computer troubleshooting in an office environment that includes desktop/portable and remote devices, all peripheral devices, application and enterprise system support; troubleshooting all computer hardware and software issues; performs computer repairs; installation and configuration of standard business software, as well as custom court related software.  Assists customers and peer groups with advanced troubleshooting, applications, and hardware installations.

Assists the Lead Network Architect in managing the activities and operations required to maintain the Colorado Judicial Department’s Network.  This includes ensuring the stability and integrity of the Branch’s data, voice, video, and wireless network services.   The Senior Network Engineer installs, configures, monitors, maintains, supports, and optimizes network hardware, software, and communication links.  The Senior Network Engineer also analyzes and resolves network hardware and software problems, and provides training where required.

Develops and coordinates the Colorado Judicial Department's communications, public education and information programs.

Serves as the staff authority on purchasing matters for the Colorado Judicial Department.  Oversees purchasing functions as requested or required to ensure compliance with Judicial Department requirements.

The Quality Assurance (QA) Analyst’s role is to develop and establish quality assurance standards and measures for the Division of Information Technology Services (ITS). Working within ITS project teams, the QA Analyst will ensure quality testing of all in-house or commercial-of-the-shelf (COTS) products.  The QA Analyst will apply end to end testing practices including writing test cases and scenarios that ensure the delivery of quality software.  They will also determine usage of and potentially create automated testing structures.