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ITS Business Operations Analyst

Job Title
ITS Business Operations Analyst
Job Code
R44322
Job Series
Information Technology
FLSA Status
Exempt
OCC Group
Professional Services (PS)
Signature of the State Court Administrator approval available on file in the Human Resources Division.
General Statement Of Duties

Summary of Job Classification:
The ITS Business Operations Analyst I is responsible for supporting, coordinating, and assisting in the administration of business operations for the ITS Department for the Colorado Judicial Branch. Also responsible for assisting in the managing of the IT organization’s fiscal processes and processing.

Distinguishing Factors

Human Collaboration:
Work requires regular interaction involving exchange and receipt of information.

Freedom to Act & Impact of Actions:
Receives General Direction: Employee normally performs the job by following established standard operating procedures and/or policies. There is a choice of the appropriate procedure or policy to apply to duties. Performance reviewed periodically.

Knowledge & Skills:
Full-performance: Work requires comprehensive, practical knowledge of work processes. Incumbent can complete a broad range of work, sometimes complex, without frequent reference to others.

Fiscal Responsibility:
Position has moderate fiscal responsibility. May be responsible for the billing, collection, and/or accounting of funds. May be responsible for the handling and balancing of cash.

Essential Functions Of the Position

To perform this job successfully, an individual must be able to perform each essential function listed below satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency and percentage of time may vary based on assignment.

In conjunction with the IT Business Operations Manager, assists with budget and project costing and work tracking of internal technology projects utilizing Managed Services Contractors - including but not limited to Scope Of Work documents and Managed Services.

With the IT Business Operations Manager, assist as a liaison with the ITS team for budget, purchasing, contracting, and accounting processes.

Assists with vendors and payment schedules to ensure payments to vendors are submitted for payment timely and in compliance with Fiscal Rules and Procedures.

Maintains a current working knowledge of trends in industry and judiciary to assist the IT Business Operations Manager with their core functions.

Maintains and enters data for the software asset catalog to assure compliance and fiscal responsibility.

Assists in purchases, contracts, licenses, and renewals for assets; helps review contracts, licenses, and requests for quotes (RFQs).

Ensures compliance with hardware and software contracts, licenses, copyright, and other applicable laws/ regulations as well as SCAO Policies; regularly audits and reports on software installation, usage, and compliance including re-allocation of licenses.

Identifies savings opportunities for renewals, software licensing, and services.

Assists in the development of reporting to address the management requirements to obtain information.

Enters and maintains information in the data repository to address and support budgeting, software compliance, inventory, contracting, and costing.

Tracks cost and efforts of internally developed software projects to assist with financial reporting requirements.

Attends meetings and trainings as required.

Performs other duties as assigned.

Supervisor Responsibilities

Job has no responsibility for the direction and supervision of others.

Minimum Education

Education and Experience Equivalency:
Associate degree or 60 college hours in related field.

OR

An equivalent combination of education and experience.

Work Related Experience: 
Minimum two (2) years of working experience related to IT business operations/experience related to the essential functions of the job classification.

Licenses and Certifications: 
None.

Physical Demands

Physical Effort Requirements:
Sedentary Work- Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human bod. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally.

Work Environment

Work Environment:
Good-Relatively free from unpleasant environmental conditions and/or hazards.

Work Location:
Office or similar indoor environment.

Exposures:
None.