Judicial Clerk II

Job Title
Judicial Clerk II
Job Code
R11111
Job Series
Trial Courts
FLSA Status
Non-exempt
OCC Group
Administrative Support and Related (ASR)
Signature of the State Court Administrator approval available on file in the Human Resources Division.
General Statement Of Duties

Summary of Job Classification:
Performs skilled administrative, customer service, and technical support work related to court operations: Docket management, courtroom duties, case processing, managing the full life cycle of multiple case types within the Clerk of Court’s office. Works independently under general supervision and may guide newer staff.

Distinguishing Factors

Human Collaboration:
Work may require providing advice to others outside direct reporting relationships on specific problems or general policies. Contacts may require the consideration of different points of view to reach agreement. Elements of persuasion may be necessary to gain cooperation and acceptance of ideas. Interactions have limited impact.

Freedom to Act & Impact of Actions:
Receives Procedural Direction
Employee normally perform assignments after receiving general instructions as to methods, procedures, and desired end results. There is some opportunity for discretion when making selections among a few, easily identifiable choices. The assignment is usually reviewed upon completion. Impact of actions are moderate

Knowledge & Skills:
Full Performance: Work requires comprehensive, practical knowledge of work processes. Incumbent can complete a broad range of work, sometimes complex, without frequent reference to others. Likely impact on organization is standard.

Fiscal Responsibility:
May be responsible for the billing, collection and/or accounting of funds. May be responsible for the handling and balancing of cash.

Essential Functions Of the Position

To perform this job successfully, an individual must be able to perform assigned essential functions listed below satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency and percentage of time may vary based on assignment. Functions assigned may be related to specific court room or clerk’s office responsibilities only or a combination of both.

Provides case management, customer service, and judicial officer support for clients, officers, and other judicial staff over the counter, in the courtroom, and via phone and email including filing, scanning, and uploading documents.
Instructs customers on case types and procedures. Shares applicable information for law enforcement, attorneys, correctional officials, and other outside agencies.

Responds to customer's inquiries via phone, email, and voice mail. Acts as liaison between division/Judicial Officer and customers, directs parties to correct location and/or divisions, de-escalates situations of stress or conflict, and explains court processes without providing legal advice.

Creates, processes, and manages electronic and paper-filed case documentation, including entering and tracking codes related to case status, processing exhibits, plea agreements, sentencing, restitution, court ordered fees, notices, court orders, post bonds, bond forfeitures, warrants, and protection orders. Assists with record retention.

Processes payments. Reconciles cash drawer and prepares the daily deposit.

Performs courtroom management including preparing daily dockets, ensuring courtroom cleanliness and stock of supplies, checking-in and directing parties, and ensuring proper case flow.

Assists with courtroom audio/visual, recording, and virtual conferencing systems to ensure accurate and clear recordings of all hearings.

Requests interpreters as needed.

Participates in cross-training to assist courtrooms and dockets across the district and facilitate coverage in different areas/divisions.

Performs other duties as assigned.

Supervisor Responsibilities

Work requires the occasional direction of helpers, assistants, seasonal employees, interns, or temporary employees. The work performed by majority of employees is semi complex.

Minimum Education

Education and Experience Equivalency:
High school diploma or G.E.D

OR

Additional work experience in these or other related fields may be substituted on a year for year basis for the required formal education.

Work Related Experience: 
1 to 3 years of experience in a trial court, clerk office, or related administrative field.

Licenses and Certifications: 
None.

Physical Demands

Physical Effort Requirements:
Sedentary Work- Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally.

Work Environment

Work Environment:
Good-Relatively free from unpleasant environmental conditions and/or hazards.

Work Location:
Office or similar indoor environment.

Exposures:
Individuals who are hostile or irate; individuals with known violent backgrounds.