Managing Court Interpreter II

Job Title
Managing Court Interpreter II
Job Code
R41649
Job Series
Language Access
FLSA Status
Exempt
OCC Group
Professional Services (PS)
Signature of the State Court Administrator approval available on file in the Human Resources Division.
General Statement Of Duties

Supervisor Responsibilities:
In addition to the responsibilities of Managing Court Interpreter I, manages programs or processes having a state-wide impact on the Language Access program, such as the Center for Telephone Interpreting. Requires State or Federal Interpreter Certification or equivalent.
 

Distinguishing Factors

Human Collaboration:
Interactions and communications may result in recommendations regarding policy development and implementation. May also evaluate customer satisfaction, develop cooperative associations, and utilize resources to continuously improve customer satisfaction. Interactions have significant impact.

Freedom to Act & Impact of Actions:
Receives Limited Direction
Employee normally perform assignments according to your own judgment, requesting Supervisory assistance only when necessary. Special projects are managed with little oversight and assignments may be reviewed upon completion. Performance reviewed periodically. Impact of actions are moderate.

Knowledge & Skills:
Advanced
Work requires advanced skills and advanced & extensive knowledge of work. Incumbent can handle complex tasks and translate complex nuances related to aspects of the job. Recognized by others within organization for technical depth of knowledge. Likely impact on organization is comprehensive.

Fiscal Responsibility:
May assist in the collection of data in support of recommendations for functional area budget allocations. May monitor division or program/promotional level budget and expenditures.

Essential Functions Of the Position

To perform this job successfully, an individual must be able to perform assigned essential function listed below satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency and percentage of time may vary based on assignment.

Manages all aspects of Center for Telephone Interpreting for the Judicial Department.

Supervises the work of assigned staff, including scheduling, assigning, and reviewing work, training, providing guidance, and conducting performance evaluations.

Provides, organizes, and arranges interpreter services for Judicial Districts. Monitors state policies and assists staff, judges, and administration with proper use of interpreters during court proceedings.

Provides interpreting and linguistic communication services virtually (WebEx) and in person for complex and evidentiary court proceedings, and for probation, clients, witnesses, litigants, members of the public, and court and probation staff.

Sends relevant case information and finalizes invoices for independent contractors.

Serves as liaison for internal and external customers regarding interpretation needs within the district.

Communicates with Judicial Officers and clerks to determine the best way to provide interpretation. Procures and provides the necessary equipment (phones or interpreter equipment) for each setting.

Attends meetings and collaborates with internal teams, local partners, and statewide committees. Attends trainings for professional development.

Performs other duties as assigned.

Supervisor Responsibilities

Work requires supervising and monitoring performance for a regular group of employees (1 or more full-time employees) including providing input on hiring/disciplinary actions and work objectives/ effectiveness, performance evaluations, and realigning work as needed. The work performed by majority of employees is semi complex.

Minimum Education

Education and Experience Equivalency:
Associate's degree in or 2 years of college in Language or related field.

OR

Additional work experience in these or other related fields may be substituted on a year for year basis for the required formal education.

Work Related Experience: 
3 to 5 years of experience in court interpretation, including supervisory experience.

Licenses and Certifications: 
State or Federal Court Interpreter Certification or equivalent.

Physical Demands

Physical Effort Requirements:
Sedentary Work- Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally.
 

Work Environment

Work Environment:
Good-Relatively free from unpleasant environmental conditions and/or hazards.

Work Location:
Office or similar indoor environment.

Exposures: 
Individuals who are hostile or irate; individuals with known violent backgrounds.