Assists the Network Engineering team in managing the activities and operations required to maintain the Colorado Judicial Department’s Network. This includes ensuring the stability and integrity of the Department’s voice, data, video and wireless network services. The Network Engineer II installs, configures, monitors, maintains, supports, and optimizes network hardware, software, and communication links.
This classification is distinguished by providing highly complex support and maintenance, and performing advanced project-based work for the Department’s network as a part of the Information Technology Services (ITS) Division. Employees in this classification report to the Lead Network Architect.
Monitors functions of all network devices within the Department network to ensure acceptable performance.
Creates and maintains documentation related to network configuration, network mapping, processes, and service records.
Responsible for installation and maintenance of all network devices within the Department network.
Troubleshoots LAN/WAN/WLAN and other network elements.
Coordinates with appropriate staff for problem resolution.
Acts as resource to ITS staff, judicial districts and external stakeholders regarding network.
Identifies, evaluates, and implements hardware and software solutions for Department systems.
Supports Cisco routers, Cisco switches, Voice and Video over IP, Data Center and Cisco wireless networks.
Completes complex projects to support the Department’s network.
Attends meetings as required.
Performs other duties as related to information technology systems.
No formal supervisory responsibility. Responsibility for one's own work product and work within a unit performing similar functions. May have lead responsibilities including scheduling of work, instructing in work methods, and reviewing work products for a work group.
A bachelor’s degree from an accredited college or university in computer science or a related field is required. Three years of experience with Cisco routers and switches is required. CCNA is required.
OR
Additional years of information technology experience may be substituted for the required education on a year for year basis. Three years of experience with Cisco routers and switches is required. CCNA is required.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to sit and reach with hands and arms and perform repetitive motions with wrists, hands, and fingers. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds or more. Specific vision abilities required by this position include close vision, color vision, depth perception, ability to adjust and focus, and the ability to see clearly at 20 feet or more.
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, work in high precarious places and the risk of electrical shock. Frequently handles emergency or crisis situations and may be subject to varying and unpredictable situations and work hours. The employee is subject to frequent interruptions, multiple calls and inquiries, and may occasionally handle absentee replacement on short notice. The noise level in the work environment is usually moderate.