Colorado Judicial Branch
Probation Manager
Job Title
Probation Manager
Job Code
R42122
Job Series
Probation
FLSA Status
Exempt
OCC Group
Professional Services (PS)
Signature of the State Court Administrator approval available on file in the Human Resources Division.
General Statement Of Duties
Summary of Job Classification:
Supports a Chief Probation Officer in managing department operations, conducting special projects, and leading committees and workgroups. Assists in establishing department operating procedures and monitoring the quality of the department's work. Serves as a resource to Probation Supervisors for problem solving, coaching, and unit coverage.
Distinguishing Factors
Human Collaboration:
Interactions and communications may result in recommendations regarding policy development and implementation. May also evaluate customer satisfaction, develop cooperative associations, and utilize resources to continuously improve customer satisfaction. Interactions have significant impact.
Freedom to Act & Impact of Actions:
Receives Administrative Direction
Employee normally perform assignments within broad parameters defined by general organizational requirements and accepted practices. End results determine effectiveness of job performance. Impact of actions are moderate.
Knowledge & Skills:
Expert: Recognized authority in an area of expertise related to the work. Technical expertise is sought out by others across organization. Incumbent can apply technical skills in a wide and often unpredictable range of contexts. Likely impact on organization is comprehensive.
Fiscal Responsibility:
May be responsible for the billing, collection and/or accounting of funds. May be responsible for the handling and balancing of cash.
Essential Functions Of the Position
To perform this job successfully, an individual must be able to perform assigned essential function listed below satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency and percentage of time may vary based on assignment.
Oversees the work of Probation Supervisors and administrative support staff, including hiring, coaching, training, scheduling work, and conducting performance evaluations.
Supports department operations and special projects. Assists in establishing department operating procedures and monitors quality of department work product.
Ensures adherence to local policy, Judicial personnel rules, and Probation Standards. Acts as a key member of all department initiatives and program implementation and serves as the liaison between partnering agencies and probation.
Manages department quality control activities and data management, including creating quality assurance and control tools and the use of local and state data tools to assist leadership team in data driven decision making.
Maintains effective working relationship with the State Court Administrators office, other units, law enforcement agencies, public and private social service agencies, and community resources.
Performs contract management, including establishing new and existing contracts, updating requirements, noting specialized areas, establishing appropriate price ranges, and finalizing each contract.
Facilitates and attends a variety of meetings and provides oversight and review of committees and workgroup decisions.
Performs other duties as assigned.
Supervisor Responsibilities
Work requires managing and monitoring work performance of an organizational unit (i.e. Human Resources) or key work area including evaluating program/work objectives and effectiveness, establishing broad organizational goals, realigning work, and staffing assignments for the functional area. The work performed by majority of employees is complex.
Minimum Education
Education and Experience Equivalency:
Bachelor’s degree in Public Administration, Sociology, Psychology, Criminal Justice, or related field.
OR
Additional work experience in these or other related fields may be substituted on a year for year basis for the required formal education.
Work Related Experience:
5 to 7 years of experience in criminal justice or human services.
Licenses and Certifications:
Successful completion of required academies and training, including supervisory training and ongoing professional development.
Physical Demands
Physical Effort Requirements:
Medium Work- Exerting up to 35 pounds of force occasionally, up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects.
Work Environment
Work Environment:
Good-Relatively free from unpleasant environmental conditions and/or hazards.
Work Location:
Office or similar indoor environment.
Exposures:
Individuals with known violent backgrounds; individuals who are hostile or irate; communicable diseases.