Probation Supervisor

Job Title
Probation Supervisor
Job Code
R58100
Job Series
Probation
FLSA Status
Exempt
OCC Group
Professional Services (PS)
Signature of the State Court Administrator approval available on file in the Human Resources Division.
General Statement Of Duties

Summary of Job Classification:
Provides supervision, oversight, support, mentorship, and training for probation staff. Assists in forming, communicating, and implementing procedures and policies. Monitors caseload progress and performs case reviews and other methods of quality assurance.

Distinguishing Factors

Human Collaboration:
Interactions may result in decisions regarding implementation of policies. Contact may involve support of controversial positions or the negotiation of sensitive issues or important presentations. Contacts may involve stressful, negative interactions with the public requiring high levels of tact and the ability to respond to aggressive interpersonal interactions. Interactions have significant impact.

Freedom to Act & Impact of Actions:
Receives Limited Direction
Employee normally performs assignments according to your own judgment, requesting Supervisory assistance only when necessary. Special projects are managed with little oversight and assignments may be reviewed upon completion. Performance reviewed periodically. Impact of actions are significant.

Knowledge & Skills:
Advanced: Work requires advanced skills and advanced & extensive knowledge of work. Incumbent can handle complex tasks and translate complex nuances related to aspects of the job. Recognized by others within organization for technical depth of knowledge. Likely impact on organization is comprehensive.

Fiscal Responsibility:
May assist in the collection of data in support of recommendations for functional area budget allocations. May monitor division or program/promotional level budget and expenditures.

Essential Functions Of the Position

To perform this job successfully, an individual must be able to perform assigned essential functions listed below satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency and percentage of time may vary based on assignment.

Supervises the work of assigned employees including interviewing, hiring, and training, planning and directing work, conducting performance evaluations, coaching employees, addressing complaints, and resolving problems.

Coordinates the activities of the department and maintains effective working relationships with the State Court Administrator's Office, courts, treatment agencies, other units, law enforcement agencies, public and private social service agencies, and stakeholders.

Monitors case file management and follows records retention policies. Monitors data integrity, corrects coding errors, and analyzes caseload reports.

Assesses, prioritizes and responds to critical incidents and potential risks in the field and office. De-escalates hostile/agitated clients and potentially violent situations.

Acts as a mediator between clients, employees, and outside agencies to resolve conflict and problem solve issues. Collaborates with the court, community stakeholders, partners, and other agencies. Attends and/or facilitates meetings and serves on local and state level committees to develop and implement programming.

Performs administrative functions including reviewing and approving time sheets and PTO and ensuring compliance with Fair Labor Standards.

Assists in the development, implementation, and oversight of policies, procedures, and special programs for the Probation Department.

Performs other duties as assigned.

Supervisor Responsibilities

Work requires supervising and monitoring performance for a regular group of employees (1 or more full-time employees) including providing input on hiring/disciplinary actions and work objectives/ effectiveness, performance evaluations, and realigning work as needed. The work performed by majority of employees is complex.

Minimum Education

Education and Experience Equivalency:
Bachelor’s degree in Criminal Justice, Sociology, Psychology, Social Work, or related field.

OR

Additional work experience in these or other related fields may be substituted on a year for year basis for the required formal education.

Work Related Experience: 
3 to 5 years of experience in criminal justice, law enforcement, social work, psychology, or similar field.

Licenses and Certifications: 
Successful completion of required academies and training, including supervisory training and ongoing professional development.

Physical Demands

Physical Effort Requirements:
Medium Work- Exerting up to 35 pounds of force occasionally, up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects.

Work Environment

Work Environment:
Disagreeable - Frequent exposure to unpleasant environmental conditions and/or hazards. Majority of work performed outside or with exposure to risk.

Work Location:
Office or similar indoor environment; jail environment.

Exposures:
Individuals who are hostile or irate; individuals with known violent backgrounds; communicable diseases; bodily fluids.