Colorado Judicial Branch
Probation Support Supervisor II
Job Title
Probation Support Supervisor II
Job Code
R41802
Job Series
Probation
FLSA Status
Exempt
OCC Group
Professional Services (PS)
Signature of the State Court Administrator approval available on file in the Human Resources Division.
General Statement Of Duties
Summary of Job Classification:
Manages general administrative functions within a probation department, such as accounts payable and other financial transactions, budget monitoring and expenditure tracking, human resources and personnel actions, payroll/timekeeping, purchasing and contracts, and similar functions. Oversees all responsibilities of the Probation Support Supervisor I.
Distinguishing Factors
Human Collaboration:
Interactions may result in decisions regarding implementation of policies. Contact may involve support of controversial positions or the negotiation of sensitive issues or important presentations. Contacts may involve stressful, negative interactions with the public requiring high levels of tact and the ability to respond to aggressive interpersonal interactions. Interactions have limited impact.
Freedom to Act & Impact of Actions:
Receives General Direction
Employee normally perform the job by following established standard operating procedures and/or policies. There is a choice of the appropriate procedure or policy to apply to duties. Performance reviewed periodically. Impact of actions are significant.
Knowledge & Skills:
Advanced: Work requires advanced skills and advanced & extensive knowledge of work. Incumbent can handle complex tasks and translate complex nuances related to aspects of the job. Recognized by others within organization for technical depth of knowledge. Likely impact on organization is comprehensive.
Fiscal Responsibility:
May be responsible for the billing, collection and/or accounting of funds. May be responsible for the handling and balancing of cash.
Essential Functions Of the Position
To perform this job successfully, an individual must be able to perform assigned essential functions listed below satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency and percentage of time may vary based on assignment.
Manages and provides supervision and oversight of support staff. Assigns and oversees daily tasks, reviewing daily work products. Corrects any errors and provides feedback to staff. Designs, implements, and revises processes, procedures, and policies based upon unit needs.
Conducts quality control checks for digital case files, court documentation, and other records to ensure accuracy. Manages SharePoint resources. Audits the department evidence room routinely. Ensures documentation and evidence are retained and destroyed in compliance with judicial retention polices.
Assists with establishing performance goals for each staff member. Monitors, coaches, and evaluates performance. Addresses and resolves personnel concerns and complaints. Ensures all staff members adhere to the Code of Conduct.
Trains and mentors administrative staff. Onboards new employees, facilitating orientation. Organizes and facilitates team meetings to share updates, identify potential risks, and help solve problems. Encourages productive and positive morale across the team.
Serves as a liaison for internal and external organizations for the Probations Department.
Manages incoming records requests for the department. Accepts receipts of Subpoena Duces Tecum requests, ensuring requests are completed by the deadlines.
Provides administrative support across various functions, including initiating maintenance requests, covering the front desk, notarizing documents, and participating in special projects.
Attends and participates in various internal and external committee meetings, trainings, and conferences.
Leads recruiting activity. Screens resumes and assesses candidates. Facilitates in the interview process and serves as the lead point of contact for candidates throughout the selection process. Conducts pre-employment reference checks.
Performs other duties as assigned.
Supervisor Responsibilities
Work requires supervising and monitoring performance for a regular group of employees (1 or more full-time employees) including providing input on hiring/disciplinary actions and work objectives/ effectiveness, performance evaluations, and realigning work as needed. The work performed by majority of employees is semi complex.
Minimum Education
Education and Experience Equivalency:
High school diploma or G.E.D
OR
Additional work experience in these or other related fields may be substituted on a year for year basis for the required formal education.
Work Related Experience:
5 to 7 years of experience in an administrative field.
Licenses and Certifications:
None.
Physical Demands
Physical Effort Requirements:
Sedentary Work - Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally.
Work Environment
Work Environment:
Satisfactory - Occasional exposure to unpleasant environmental conditions and/or hazards. Occasional outside work.
Work Location:
Office or similar indoor environment; confined space.
Exposures:
Individuals who are hostile or irate; individuals with known violent backgrounds; communicable diseases.