Summary of Job Classification:
Performs experienced Probation Officer case management responsibilities, including investigation, assessment, supervision, resource coordination, and monitoring of clients’ court-ordered for services. Facilitates long-term behavior change of clients through a variety of evidence-based practices in service of recidivism reduction, victim reparation, and community safety. Collaborates and communicates with others involved in the probation life cycle of the client such as courts, attorneys, treatment providers, community resources, and other stakeholders. Mentors and trains less experienced Officers. May direct the work of volunteers or interns. May participate in statewide committee work.
Human Collaboration:
Interactions may result in decisions regarding implementation of policies. Contact may involve support of controversial positions or the negotiation of sensitive issues or important presentations. Contacts may involve stressful, negative interactions with the public requiring high levels of tact and the ability to respond to aggressive interpersonal interactions. Interactions have significant impact.
Freedom to Act & Impact of Actions:
Receives Limited Direction
Employee normally perform assignments according to your own judgment, requesting Supervisory assistance only when necessary. Special projects are managed with little oversight and assignments may be reviewed upon completion. Performance reviewed periodically. Impact of actions are significant.
Knowledge & Skills:
Advanced: Work requires advanced skills and advanced & extensive knowledge of work. Incumbent can handle complex tasks and translate complex nuances related to aspects of the job. Recognized by others within organization for technical depth of knowledge. Likely impact on organization is standard.
Fiscal Responsibility:
May assist in the collection of data in support of recommendations for functional area budget allocations. May monitor division or program/promotional level budget and expenditures.
To perform this job successfully, an individual must be able to perform each essential function listed below satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency and percentage of time may vary based on assignment.
Performs case management duties including documenting client related activities, reviewing client documents and court orders, and managing the client's e-file.
Conducts face-to face appointments and interviews. Conducts on-going assessments to determine treatment needs and risk to the community. Develops appropriate case plans to guide supervision and ensure compliance with conditions imposed by the court.
Assesses, prioritizes and responds to critical incidents and potential risks in the field and office. De-escalates hostile/agitated clients and potentially violent situations.
Completes a variety of reports to assess criminal behavior. Provides relevant information and sentencing options to court.
Submits comprehensive compliance reports to the Court including revocation documents, taking care to protect confidential information. Updates the Court as needed and provides professional testimony.
Attends meetings at outside agencies such as family engagement and community supervision team meetings to assist in monitoring offenders.
Informs staff, stakeholders, and public on Victim Rights Amendment. Responds to community feedback regarding clients and probationers in the community. Collects victim statements/positions for various court proceedings.
Collaborates with other judicial districts and states on victim related concerns.
Participates in professional development and growth trainings. Collaborates with others in focus groups, work groups, or committees designed to further initiatives at the local and state level.
Performs other duties as assigned.
Work requires managing and monitoring work performance by directing multiple groups of employees across more than one business function within an organization unit (i.e. benefits), including making final decisions on hiring and disciplinary actions, evaluating program/work objectives and effectiveness, and realigning work and staffing assignments, as needed. The work performed by majority of employees is complex.
Education and Experience Equivalency:
Bachelor’s degree in Criminal Justice, Sociology, Psychology, Human Services or related field.
OR
Additional work experience in these or other related fields may be substituted on a year for year basis for the required formal education.
Work Related Experience:
2 to 5 years of experience in criminal justice, law enforcement, social work, psychology, or similar field.
Licenses and Certifications:
Successful completion of required academies and training.
Physical Effort Requirements:
Medium Work- Exerting up to 35 pounds of force occasionally, up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects.
Work Environment:
Disagreeable - Frequent exposure to unpleasant environmental conditions and/or hazards. Majority of work performed outside or with exposure to risk.
Work Location:
Office or similar indoor environment; jail environment.
Exposures:
Individuals who are hostile or irate; individuals with known violent backgrounds; communicable diseases; bodily fluids.